FREQUENTLY ASKED QUESTIONS

1. Do you offer plumbing services in Abilene, TX and the surrounding areas?
Yes. We proudly serve Abilene, TX and nearby Big Country communities including Tuscola, Buffalo Gap, Clyde, Merkel, Potosi, and surrounding areas. If you’re unsure whether we service your location, give us a call — we’re happy to help.

2. Do you provide emergency plumbing services?
Yes, we offer fast response for urgent plumbing issues such as burst pipes, major leaks, sewer backups, and no-water situations. Call us for immediate assistance.

3. How do I know if I need a plumber or if I can fix the issue myself?
Small issues like a minor clog or loose faucet knob may be manageable, but leaks, recurring clogs, low water pressure, sewer odors, or water heater problems should be handled by a licensed plumber to avoid costly damage.

4. What causes low water pressure in homes around Abilene?
Common causes include clogged pipes, sediment buildup, faucet issues, or leaks in your water line. In West Texas, mineral-heavy water also contributes to buildup in plumbing systems. We can diagnose the issue quickly and recommend the right fix.

5. How often should I flush or maintain my water heater?
Water heaters should be flushed once a year to remove sediment — especially in Abilene, where hard water is common. Annual maintenance helps extend the life of your unit and improves efficiency.

6. Why does my home have hard water, and how do I fix it?
Much of the Big Country has mineral-rich water, which causes hard water buildup. Installing a water softener helps protect your plumbing, appliances, skin, hair, and water quality.

7. What are signs I may have a hidden water leak?
Warning signs include sudden increases in your water bill, wet or warm spots on floors, mildew smells, low pressure, and visible wall or ceiling discoloration. Leak detection can confirm the source before damage spreads.

8. How do you locate leaks without tearing into walls?
We use professional leak detection equipment to identify leaks behind walls, under floors, and in ceilings. This allows us to pinpoint the problem with minimal invasive work.

9. What should I do if my sewer line backs up?
Stop using water immediately and call a licensed plumber. Sewer backups can cause property damage and create health hazards. We can perform a camera inspection to find the cause and repair or replace the damaged line.

10. Do you provide free estimates for plumbing services?
Yes — we offer free estimates for most plumbing services so you know your options up front. We provide honest assessments and transparent pricing with no surprise fees.